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Privacy Policy Overview

The following content identifies the privacy policy for Henrico Express Cab and the site henricocab.com. Please read carefully and understand how the use of our site affects you and your choices or preferences while using our website. If you do not agree with any of the privacy policy guidelines, you must leave the site immediately. Your continuing to use the site after reading our privacy policy is an express acknowledgement of your full and voluntary agreement with our policy.

Our Target Audience

This site is not intended for use by persons below the age of 13. You must be 13 years and older to use and browse this site. Taxi booking forms may only be used by persons 16 years and older. If you are below 16 years of age and need to book a cab, you must have an adult 18 years and older make any online cab reservations.

Information Collected - Why and How It Is Used

Henrico Express Cab is the sole owner of all data and information collected on the site. We only collect voluntary data provided to us by users. This data is collected by us when a website user fills out our taxi booking form with personal contact details. Our taxi booking form collects personal details such as passenger names, email addresses, contact phone numbers and destination addresses and time of trip. No credit card information is requested or stored on our website. We do not sell or rent any of this collected information. We only use this collected data to arrange transportation and share this data with our taxi dispatch system and cab drivers to better serve you. We also use this information to call you to confirm taxi bookings and/or find your location for pickups.

Promotional Emails

We may contact you occasionally via email for any promotional schemes and special taxi pricing offers. You may opt out of these promotional emails at any time by calling or mailing us. Our contact details are provided at the end of this page.

Security Features

Your online security is a high priority for us and we take measures to protect your information both online and offline. Our site uses SSL security to protect your information while placing a taxi booking or submitting an inquiry. Your information is encrypted before being sent to us. Please look at the green lock icon in the URL bar of your browser to make sure that your information is being encrypted. Our web address will also show as "https" while interacting with the contents of our website. Besides online security, we also secure your information offline and only use or share it to service an online taxi reservation. Your information is only shared with a cab dispatcher and the cab driver assigned to pick you up. If you feel that any of your personal information has been compromised, please call or mail us immediately.

Website Cookie Policy

This website uses cookies and third party web analytics programs such as Google Analytics and StatCounter to track visitor activity. We store and track this data to improve user experience and identify repeat visitors. For example, cookies help us understand which pages were most relevant to our customers or which pages need improvements because users spent very less time on them. We do not collect any personally identifiable information from you while you are visiting or simply browsing the website. To remove all cookies please refer to the following links.

  1. How to Remove Cookies for Internet Explorer Users
  2. How to Remove Cookies for Firefox Users
  3. How to Remove Cookies for Chrome Users
  4. How to Remove Cookies for Safari Users
  5. How to Remove Cookies for Edge Users
  6. How to Remove Cookies for Opera Users

Links to Third Party Sites

Henricocab.com may post links to third party sites. No guarantees or warranties are made for the content or privacy policies of these sites. Your clicking on these links makes you completely responsible for any damages or losses caused by your interactions with these third party sites. We cannot be held liable for any claims/refunds or losses incurred by you on these third party sites. You agree to completely indemnify us against all claims.

Google Advertising - Call Monitoring & Recording

We use Google's advertising program AdWords for our online customer advertising. When we advertise with Google, we add our business phone number as a call extension in ads. This enables customers to call us directly from mobile devices. In order to evaluate and improve the quality of the Programs, Google may monitor and record a sample of telephone calls, text messages, live chat, and other communications initiated through the Programs (e.g., click-to-call and click-to-message ads) (“Communications”). When you call us, you accept these terms and provide consent to your call being monitored and/or recorded. For more information please visit Google's terms of use here.

Third Party Advertising

No third party advertising is currently used on our website. We will update our privacy policy in the event that we start using third party advertising on our site.

These terms were last updated on 10/20/2017 (17:30 Hours EST)

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